OUR STORES

VISIT OUR NEW
STORE IN PASAY CITY

One Taft Residence, Pasay City
Metro Manila, PH, 1300

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Does Senteur Lounge offer or sell Imitations, Class A, Partial.

Senteur Lounge does not offer or sell imitations or partial Our products are all the same as those found in major department stores.

How can our clients ensure that each of our goods is authentic?

Our vendors in the mentioned country are credible. And we ensure that all fragrances we receive (stocks) are authenticated by the team, Batch codes are also available upon request to check in Checkfresh.

What is decant, and what are main purposes?

Decanting perfume involves transferring the contents the main perfume bottle into smaller bottle.

Purpose of a Decant is to sample the perfume, makes it easier to carry your favorite scents but also allows you to share or gift a sample of your perfume of your perfume collections to other.

How can I return an item?

There are only If your product was damaged during transit or delivery, please contact us and we will gladly replace it for you, providing that all documentation of abuse is submitted to us for review. Please let us 2-7 days to evaluate.

Difference between Full Bottle and Demo/Tester

Tester perfume matches up to the actual product in terms of quality, scent, and usage. The sole distinction is that perfume tester bottles frequently arrive in plain packaging rather than the original packaging, and they may be unboxed, without cap or without instructions.

Do you ship Nationwide and Same Day Delivery?

₱100 Metro Manila, ₱150 Province (J&T Express)

For same day delivery it varies kindly contact us to Instagram/Facebook for accurate price.

1-2 working days around Metro Manila. (J&T Express)

3-6 working days for Provincial Area. (J&T Express)

Will you restock items

indicated as “out of stock”?

~ Yes, however there is no definite date when it will be restocked.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS